Our Delivery Commitment

At Haider Traders, we work to process and deliver orders as efficiently as possible. Delivery time may vary depending on product availability, order confirmation, location and the type of equipment ordered.

1. Order Processing

Orders are processed after the customer’s requirements and order details have been confirmed.

• We may contact you to confirm your order and delivery details.
• Product availability may be confirmed before dispatch.
• Special or imported equipment may require additional processing time.
• Orders may be delayed if the required product is temporarily unavailable.

2. Delivery Timeline

The estimated delivery time is generally 7–10 business days. This is an estimated timeline and not an absolute guarantee.

Delivery may take longer because of product sourcing, supplier delays, public holidays, weather conditions, transportation issues or other circumstances outside our reasonable control.

3. Shipping Areas

We primarily serve customers within Pakistan. Delivery availability may depend on the product, destination and transportation arrangements.

For locations outside our usual delivery area, please contact us before placing an order so we can confirm the available shipping arrangement.

4. Shipping Charges

Shipping charges, if applicable, may vary depending on the product size, weight, destination and delivery method.

• Any applicable shipping charges will be communicated before order confirmation.
• Large, heavy or specialized equipment may require separate transportation arrangements.
• Additional charges may apply for special delivery requirements.

5. Customer Delivery Information

Customers are responsible for providing accurate and complete delivery information.

• Full name of the recipient
• Complete delivery address
• Active phone number
• Any important delivery instructions

Delays or additional delivery attempts caused by incorrect or incomplete information may be the customer’s responsibility.

6. Delivery Inspection

Customers are encouraged to inspect the package and equipment at the time of delivery, where possible.

If you notice visible damage, missing parts or an incorrect product, please contact Haider Traders as soon as possible with relevant details and photographs.

7. Delivery Delays

While we make reasonable efforts to meet the estimated delivery timeline, Haider Traders is not responsible for delays caused by circumstances beyond our control, including transportation problems, supplier delays, weather conditions, public holidays or other unexpected events.

We will try to communicate important delivery updates whenever information is available.